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DuPont™ Corian® RESIDENTIAL 10-Year Limited, Transferable
Warranty*
Your new Corian® installation entitles you to certain quality assurance
standards as provided in this Residential Limited Warranty. To obtain
information and service under this warranty, contact the source from
whom you purchased your DuPont Corian® installation or DuPont at
www.Corian.com or call 1-800-426-7426.
General Residential Warranty Guidelines
The following warranty applies to you, the owner of a permanent
installation of Corian®, when installed by a DuPont authorized
fabricator/installer and purchased after November 1, 2004 in the United
States and Canada. DuPont, at its option, will repair or replace,
without charge, Corian® product if it fails due to any manufacturing
defect (as determined by an authorized warranty service agent) during
the first 10 years after initial installation, except for damage caused
by physical, chemical or other abuse, damage from excessive heat, use in
certain applications, or acts of nature.
“Physical, chemical or other abuse” includes any use of the installation
that is unreasonable considering the normal and expected uses of such
installations in a residence, and includes, but is not limited to,
damage from vandalism, use of improper cleaning solutions, leaving
substances, such as bleach or drain cleaner on the product without
prompt cleaning, the dropping of heavy objects on the countertop or in
the sink, or product which has not been maintained in accordance with
the DuPont Care and Use Guide, which is available on this website.
“Excessive heat” means exposure to heat of such a degree that white
marks, white rings or cracks appear on the product. Cracking around a
cooktop may appear by permitting cookware that is on or partially on a
heating element to overhang the countertop causing excessive heat on the
countertop or from using high temperatures for excessively lengthy
periods of time. Common sense should be exercised by using a
rubber-footed trivet when putting a hot object directly from a heat
source onto the product or when exposing the product to heat.
“Acts of nature” include, but are not limited to, exposure to the
outdoors, weather effects and fire.
This warranty does not cover products made by other suppliers or
manufacturers, nor does it cover installations of Corian® which are not
performed by DuPont authorized fabricators/installers. The warranty
covers seam performance but not appearance. Silicone seams do not
constitute part of the Corian® installation and accordingly are not
covered by this warranty. Furthermore, this warranty does not cover any
damage to Corian® caused by or arising out of improperly installed, used
or maintained appliances (including garbage disposals) which are either
built into Corian® or placed or stored on Corian®.
Subject to the conditions below, this warranty is transferable to the
next purchaser of your home providing the new owner writes to DuPont to
register the installation under the new owner’s name. If after, or
during installation, you decide that you do not like the color you
selected, replacement is not covered by this warranty.
This warranty is for countertops, vertical applications, backsplashes,
DuPont manufactured sinks and vanities, and does not include uses of
Corian® in applications such as, but not limited to, saunas, shower
pans, steam rooms or outdoor uses in, including by way of example only,
RVs, grill tops, outside counters and boats. In-carton products
purchased in retail outlets are not covered by this installed warranty
and should be returned to the retailer from whom you purchased such
product.
Repair or Replace
DuPont will repair any area of the installation that has a manufacturing
defect. If a repair is not possible, DuPont will replace the defective
area of the installation. DuPont will pay for the cost of the product,
labor involved in the removal and replacement of the original
installation of product only and for plumbing and electrical disconnect
and reconnect charges to the extent determined necessary by DuPont or
its warranty service agent. You will be responsible for any other costs
associated with or arising out of the repair or replacement. Whether
DuPont performs repair or replacement of your installation, we will seek
to obtain the best possible result, but exact color match cannot be
guaranteed. Should we elect to replace your Corian® installation, your
warranty will continue from the original date of installation and not
from the date of repair or replacement.
Specific Rights
DuPont’s obligation to you is limited solely to repair or replacement of
the Corian® product purchased, including necessary reasonable labor
charges as noted above. No implied or expressed warranty of
merchantability or fitness for a particular purpose is granted by this
warranty except as expressly stated herein. Except as provided herein,
DuPont shall not be liable in either tort or contract for any loss or
direct, consequential or incidental damages arising out of the use or
inability to use Corian® . Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. You shall reasonably
cooperate with DuPont or its representatives in their efforts to perform
their obligations under these warranties.
To qualify for repair or replacement, the owner must provide the
original sales receipt or other documentation acceptable to DuPont which
demonstrates proof of purchase of the Corian® installation, clearly
showing both the date of purchase and that the installation was
performed by a DuPont authorized Corian® fabricator/installer.
The foregoing is the only warranty made by DuPont for Corian® solid
surface. No representative, dealer or any other person is authorized to
make or makes any warranty, representation or promise on behalf of
DuPont with respect to such products. No terms or conditions other than
those stated herein or provided by law, and no agreement or
understanding, oral or written, in any way purporting to modify this
warranty shall be binding upon DuPont unless made in writing and signed
by an authorized employee of DuPont.
This warranty gives the purchaser specific legal rights; other rights
may also be available which may vary from state to state or, in Canada,
from province to province.
This Residential 10-year Limited Warranty coverage for DuPont™ Corian®
is your ultimate assurance of lasting quality. For more information
about this warranty, please contact DuPont™ Corian® directly by writing
or calling :
DuPont Surfaces, Building 721, Maple Run, PO Box 80721, Wilmington
Delaware, DE 19880.
Phone: 1-800-426-7426
* This warranty policy effective November 1, 2004. |
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